Delevering Service Quality : MAnagerial Challenges for the 21st Century / By M. Raghavanchari and K.V. Ramani .

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Material type: Text

TextPublication details: New Delhi MACMILLAN INDIA LIMITED 2000Edition: 1st edDescription: xii;651p.: 24 cmISBN:

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	RGU Central Library Ground Floor Stack	658.4013 \| RAG (Browse shelf(Opens below))	1	Available		5832

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