Customer relationship management : (Record no. 4977)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00625cam a2200205ua 4500 |
| 001 - CONTROL NUMBER | |
| control field | 5133 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180105n2013 ii |||gr||||Z||||||eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788131791530 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | IN-GwRGU |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Anton, Jon, |
| Relator term | Author. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | The bottom line to optimizing your ROI / |
| Statement of responsibility, etc. | by Jon Anton and others . |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Pearson |
| Date of publication, distribution, etc. | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi; 263p.: |
| Dimensions | 23 cm.+ |
| Accompanying material | 658.812. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relationship |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Petouhoff, Natelie L., |
| Relator term | Author. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kalia, Shalini, |
| Relator term | Author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| RGU Central Library | RGU Central Library | Ground Floor Stack | 01/02/2024 | 658.812 | ANT | 21293 | 01/02/2024 | 01/02/2024 | Books | |||||
| RGU Central Library | RGU Central Library | Ground Floor Stack | 01/02/2024 | 658.812 | ANT | 21294 | 01/02/2024 | 01/02/2024 | Books | |||||
| RGU Central Library | RGU Central Library | Ground Floor Stack | 01/02/2024 | 658.812 | ANT | 21295 | 01/02/2024 | 01/02/2024 | Books | |||||
| RGU Central Library | RGU Central Library | Ground Floor Stack | 01/02/2024 | 658.812 | ANT | 21296 | 01/02/2024 | 01/02/2024 | Books | |||||
| RGU Central Library | RGU Central Library | Ground Floor Stack | 01/02/2024 | 658.812 | ANT | 21297 | 01/02/2024 | 01/02/2024 | Books |
