000 00391cam a2200157ua 4500
001 9327
008 n |||gr||||Z||||||
020 _a9788177587623
040 _cIN-GwRGU
100 _aDyche,Jil .
245 _aThe CRM Handbook/
_cby Jil Dyche.
250 _a1st.
260 _aNew Delhi
_bPearson
_c2006
_aNew Delhi
300 _a331p.
_bincludes index;
_c21 cm.
942 _cBK
999 _c7990
_d7990