| 000 | 00500cam a2200181ua 4500 | ||
|---|---|---|---|
| 001 | 6131 | ||
| 008 | 181228n2016 ii |||gr||||Z||||||eng | ||
| 020 | _a9788120346956 | ||
| 040 | _aIN-GwRGU | ||
| 082 | _a658.812 | ||
| 100 | 1 |
_aRai, Alok Kumar, _eAuthor. |
|
| 245 | 0 | 0 |
_aCustomer Relationship management : _bConcepts and Cases / _cby Alok Kumar Rai . |
| 250 | _a2nd ed. | ||
| 260 |
_aDelhi _bPHI Learning _c2016 |
||
| 300 |
_a501p.: _c23 cm. |
||
| 650 | _aBusiness administration | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c5974 _d5974 |
||