000 00525cam a2200193ua 4500
001 6033
008 181204n2013 ii |||gr||||Z||||||eng
020 _a9788131732274
040 _aIN-GwRGU
082 _a658.562
100 1 _aBesterfield, Dale H.,.
_eAuthor.
245 0 0 _aTotal quality management/
_cby Dale H. Besterfield & etal.
250 _a3rd ed. / /
_brev. ed.
260 _aNew Delhi
_bPearson
_c2013
300 _a558p.:
_c20 cm.
650 _aTQM
700 1 _aBesterfield , Carol,1
_eAuthor.
942 _2ddc
_cBK
999 _c5876
_d5876