| 000 | 00544cam a2200193ua 4500 | ||
|---|---|---|---|
| 001 | 3496 | ||
| 008 | 180201n2002 ii |||gr||||Z||||||eng | ||
| 020 | _a8178085682 | ||
| 040 | _aIN-GwRGU | ||
| 082 | _a658 | ||
| 100 |
_aDyche, Jill, _eAuthor. |
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| 245 |
_aThe CRM Handbook : _bA Business Guide To Customer Relationship Management / _cBy Jill Dyche . |
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| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi: _bPearson, _c2013. |
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| 300 |
_axxiv,307p.: _c24cm. |
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| 650 | _aGeneral management | ||
| 650 | _aBusiness Administration | ||
| 942 |
_2ddc _cBK |
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| 999 |
_c3345 _d3345 |
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