Burlton, Roger  T , <br/><br/>
Business  Process  Management  :  Profiting  from  Process 
By  Roger  T  Burlton 
 - New  Delhi:  Techmedia.,  2008. 
 - xiii, 398p:  24cm. 
<br/><br/><label>ISBN: </label>8176355429 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Business  Process  Management
<br/><br/><label>Dewey Class. No.: </label>658