Shanker, Ravi, <br/><br/>
Service Marketing :   The Indian Perspective /  
By Ravi Shanker .  
 - 1st ed. 
 - New Delhi  Excel Book  2011 
 - xi; 655p:  24cm. 
<br/><br/><label>ISBN: </label>9788174462671 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General management
<br/><br/><label>Dewey Class. No.: </label>658.8