TY  - BOOK
AU  - Shanker, Ravi,
TI  - Services Marketing : : The Indian Perspective/Text And Cases / 
SN  - 8174462678
U1  - 658.8 
PY  - 2010///
CY  - New Delhi
PB  - Excel Book
KW  - Business Administration
KW  - Services Marketing
ER  -