Shanker, Ravi, <br/><br/>
Services Marketing :   The Indian Perspective/Text And Cases /  
By Ravi Shanker .  
 - 1st ed. 
 - New Delhi  Excel Book  2010 
 - xvi; 656p:  24 cm. 
<br/><br/><label>ISBN: </label>8174462678 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Administration<br/>Services Marketing
<br/><br/><label>Dewey Class. No.: </label>658.8