Shanmugasundaram, S.,. <br/><br/>
Customer Relationship Management : :  Modern Trends And Perspectives / / 
By S. Shanmugasundaram . . 
 - 1st ed. 
 - New Delhi  Prentice Hall  2010 
 - xix,276p.:  24cm. 
<br/><br/><label>ISBN: </label>9788120333260 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management   <br/>Business Administration
<br/><br/><label>Dewey Class. No.: </label>658.812