Metters, Richard,. <br/><br/>
Service Operations Management/ 
By Richard Metters & Others. 
 - 1st ed. 
 - New Delhi  Cengage Learning  2008 
 - 370p.:  24cm. 
<br/><br/><label>ISBN: </label>9788131501603 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Operations Management<br/>Business Administration
<br/><br/><label>Dewey Class. No.: </label>658.5