TY  - BOOK
AU  - Janakiraman,B.
AU  - Gopal,R.K.,1
TI  - Total Quality Management : : Rext and Cases / 
SN  - 9788120329959
U1  - 658.4013 
PY  - 2008///
CY  - New Delhi
PB  - Prentice Hall
KW  - Total Quality Management
ER  -