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Customer Relationship management : Concepts and Cases /

Rai, Alok Kumar,

Customer Relationship management : Concepts and Cases / by Alok Kumar Rai . - 2nd ed. - Delhi PHI Learning 2016 - 501p.: 23 cm.

ISBN: 9788120346956

Subjects--Topical Terms:
Business administration

Dewey Class. No.: 658.812

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