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Services Management : Operations, Strategy, Information Technology /

Fitzsimmons, James A. ,

Services Management : Operations, Strategy, Information Technology / By James A. Fitzsimmons And Mona J. Fitzsimmons . - 5th ed. - New Delhi Tata Mc Graw Hill 2009 - xiv,605p.: 25cm.

ISBN: 9780070615663

Subjects--Topical Terms:
Services Management :
Business Administration

Dewey Class. No.: 658.8

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